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Frequently Asked Questions
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Why would I have a virtual PA instead of a full time one?
| Well, basically you need only pay for the hours worked. Just think, no NI, no holiday pay, no desk, telephone, filing cabinet or PC needed. No racking your brains about how to keep a PA occupied when your admin requirements are a bit up and down. | ||
How can you support my business when you are not physically in my office?
| Absolutely no problem, the Internet is a wonderful thing! We can be the voice of your business on the phone and can book in appointments or send out standard information; we can manage your diary and your e-mails. Imagine – no more returning to your office at the end of the day with the prospect of picking up your voicemail messages and dealing with your e-mails. We will have done it all! | ||
I can see how that might work but I am not convinced I am organised enough in the first place to make the best use of you…
| We realise that "the land of efficient administration" is not visited by everyone! But honestly no problem, once we know what you need in the most simple terms we can help you set up the basic templates and systems so that going forward with us, everything is sorted quickly, efficiently and to a high standard. | ||
Apart from typing, manning the phones and managing the diary/my e-mails what else can you provide?
| Well really the list is pretty endless, on the secretarial side we have done fairly complicated tasks like organising visas, flights and hotel accommodation, competitor analysis research and more simple things like handling mailshots or sending out Christmas cards. | ||
I can see that there might be things I can unload to you that I have not even thought of!
| That is the reason we pop along to have an initial meeting with you. We can then understand your business and identify what might be possible to pass over to us if you choose to do so. | ||
I might end up passing over the whole lot! But obviously I have to watch my expenditure - do I have to commit myself to a certain number of hours per week?
| No, this rather brings us back to the first question, the joy of using a virtual PA service is that it does provide enormous flexibility as to paying out for admin support. The service works on an entirely ad hoc basis - just call us when you need us. The only thing we do suggest is that you give us a little notice so that we make sure we do not miss any possible deadlines you may have in your diary. Of course, forward booking is particularly sensible if you are requiring us to look after your business whilst you are on holiday. | ||